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Frequently Asked Questions?

  • What are the different types Server?
    • Basic Good for downloading; available for everyone with large volume of users connecting at a time.
    • Premium Good for downloading & streaming; available for everyone with medium volume of users connecting at a time.
    • VIP Good for gaming & downloading; available for everyone with small volume of users connecting at a time.
    • Gaming High specs servers, best for gaming available for everyone with light volume of users connecting at a time.
    • Sponsors These servers are from sponsors during the fundraising events, only sponsors for the server are allowed to access.
    • Solo These servers are from server donators, only donator for the server are allowed to access.
    • Private These servers are only for selected users i.e. Moderators, Administrator, Friends, Relatives, Donators, etc.
  • Where can I get registration code?
  • How can I donate?
  • What is Server fundraising?
    • Some servers need funding and can be costly to maintain. To make it possible, we organize fundraising events from time to time depending on demand. The sponsors to the said event are allowed to access these servers.
  • Can I extend my SSH / OpenVPN / Softether account?
    • Yes you can always extend your account using our website for 1 day, or ask in our official thread for 7 days extension.
    • Please note that some server accounts although free, are non-extendable. This is because they are expensive to maintain. The only way to extend your account here is by donating beer.
  • Why do we need to verify our identity via social media?
    • To avoid bots and spammers, we are implementing social media account verification to protect our servers.
    • This is not 100% effective but hopefully it will help protecting our servers.
  • Why I can't find & get code to private, sponsor & solo server?
    • Those servers are exclusive only to Moderators, Administrator, Friends, Relatives, Donators and Sponsors.
  • Can I use my social media account to get new registration or voucher code?
    • Unfortunately you can only claim code once, but the good news is social media accounts are automatically resets every week (this might change) except for those violators.
  • What do you mean by beer and how much is the 1 liter beer?
    • Beer is digital money
    • This is refers to price of 1 liter beer on user country. On PH 1 liter beer is around 2 USD.
  • I forgot my account details, is there a way to retrieve it?
    • Yes, follow instruction below:
      • SSH: Navigate SSH > Get Account Info
      • OpenVPN: Navigate OpenVPN > Get Account Info
      • Softether: Navigate Softether > Get Account Info
  • Where can I extend my account?
    • Follow instruction below:
      • SSH: Navigate SSH > Extend Account
      • OpenVPN: Navigate OpenVPN > Extend Account
      • Softether: Navigate Softether > Extend Account
  • Where can I download my OpenVPN configuration and get private key for my account?
    • Follow instruction below for downloading configuration:
      • OpenVPN: Navigate OpenVPN > Download Config
    • If you forgot your private key you can get it by getting your account information discussed above.
  • I am interested on having my own panel and registration site like ShareVPN?